In our rapidly changing world, the playing field of large corporations is also constantly changing. After the digitalization era, we’ve now entered the API economy. Three letters that change the world and provide new business models. The battle for the customer is an increasingly tough fight, partly because switching to another provider is easier than ever. Therefore, apart from acquiring new customers, it is also a real challenge to capture your existing customers. Tackling these challenges is an important and fascinating part of PulseDC’s work in Eindhoven.
Data is the new gold
Literally the entire customer journey - all touch points, from orientation and purchase to payment and aftercare - now takes place on a mobile screen of merely a few inches. These developments make your customer and event data invaluable. Data is the new oil or the new gold. Data provides insight, proves, predicts and controls, as long as it is stored and analysed in the right way. In short: data calls! We help large companies in creating opportunities based on their data. Together we create the ultimate customer journey.
The beating heart of our organization is the Pulse Connected Engine, our proven SaaS solution to connect systems, applications and processes using API technology and algorithms for an efficient information exchange and event data collection. Good to know: PulseDC works in accordance with the ISO 27001 standard (the ISO norm for information security) and is GDPR compliant. In other words, you don’t have to worry about the handling and protection of sensitive information and personal data